Who we are
vSolz: Our website address is: https://vsolz.com/
Vsolz Software Company provides web design software development, digital marketing, IT consulting, and related services and digital solutions for your business. Our website is part of our services, serving as a way to share information about our offerings, interact with visitors, and support clients. This Privacy Policy explains how we collect, use, share, retain, and protect your personal information when you use our website or otherwise engage with us.
2. What Personal Data We Collect
We collect personal data in a few different ways:
- Information you provide directly: When you contact us via forms (e.g., Contact Us, download requests, request for quotes, newsletters), you might give us your name, email address, phone number, company name, role, and similar contact details.
- Website usage data: This includes data about how you use our website, pages visited, time on site, click behavior, IP address, browser type, device type, and error or crash reports.
- Demographic info: Such as country, preferred language, etc.
- Third-party sources: We may receive information from service providers (for example, geolocation by IP), publicly available sources, or from partners (for joint marketing).
You may choose not to provide certain personal data, but that may limit your ability to use particular features or receive certain services.
3. Why We Collect Personal Data
We collect and use your data for purposes including, but not limited to:
- Responding to your inquiries and communications.
- Providing services you request (quotes, technical support, downloads, etc.).
- Sending you updates, newsletters, or marketing communications, if you have opted in.
- Improving our website, content, and user experience (e.g. website analytics, performance monitoring).
- Technical support and troubleshooting.
- Complying with legal obligations or our agreements.
4. How We May Share or Disclose Your Data
We may share your personal data with:
- Service providers acting on our behalf (e.g. hosting, analytics, email services).
- Partners with whom we collaborate in joint marketing or co-branded services.
- Legal and compliance authorities when required by law or to protect our rights, safety, or property.
- Developers or internal teams that help us handle your request or support services; such parties must meet our privacy and security standards.
If we share your data with third parties, we will limit it to what is necessary and require them to abide by data protection obligations.
5. Your Rights
You have certain rights regarding your personal data:
- You can request access to information we hold about you.
- You can ask for correction of any inaccuracies or incomplete data.
- You can opt out of or unsubscribe from marketing communications.
- You can withdraw consent, where consent is the basis of processing.
- You can request deletion of your personal data (“right to be forgotten”), subject to exceptions (e.g. legal obligations).
To exercise these rights, contact us at our Data Protection Officer (DPO) [provide contact info]. We aim to respond within 30 days.
6. Cookies & Similar Technologies
We use cookies and similar technologies for:
- Functionality (remembering user input, preferences).
- Security (fraud detection, abuse prevention).
- Analytics (measuring site usage, performance).
You can manage cookies via your browser settings and may disable or restrict cookies, though some features of the site may not work properly without them.
7. Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, alteration, or destruction. This includes technical, physical, and administrative safeguards. Access to personal data is limited to personnel, contractors, or agents with a need to know, under obligations of confidentiality.
8. Data Retention
We will retain your personal data for as long as needed to fulfill the purposes for which it was collected (e.g. to provide services, comply with legal obligations, resolve disputes). Retention periods will vary depending on data type and legal requirements. For sensitive categories, retention may be shorter.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will revise the “Last Updated” date. If there are significant changes, we will inform you by appropriate means before they become effective.
10. How to Contact Us
If you have questions or concerns about this Privacy Policy or our data handling practices, or to exercise your rights, please contact:
Data Protection Officer:
Email: dpo@vsolz.com